Your privacy is fundamental to our relationship. At Solar Urja, we are committed to protecting the personal data of our homeowners, installers, and partners with the same rigor we apply to solar engineering.
This Privacy Policy describes how Solar Urja ("we," "us," or "our") collects, uses, and shares your personal information when you visit our marketplace, use our calculation tools, or interact with our registered solar installers.
1. Information We Collect
We collect information that you provide directly to us, information from third parties, and information that is automatically collected when you use our services.
A. Information You Provide
When you request quotes or create an account, we may collect:
- Full name and contact information (email, phone, address).
- Property details including roof type, shading, and electricity usage patterns.
- Financial information relevant to solar financing applications.
- Communications between you and solar installers via our platform.
B. Automated Data Collection
Our servers automatically record certain log data, including your IP address, browser type, and interaction patterns with our solar calculators and marketplace listings.
2. How We Use Your Information
The primary purpose of data collection is to facilitate the transition to solar energy efficiently. We use your data to:
- Generate accurate solar energy production estimates for your specific location.
- Connect you with qualified, local solar installers who serve your area.
- Process applications for federal and state-level solar tax incentives.
- Improve our recommendation algorithms for panel efficiency and battery storage.
5. Your Rights and Choices
Regardless of your location, we believe you should have control over your data. You have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate property or contact information.
- Deletion: Request that we delete your account and associated project history.
- Opt-out: Withdraw consent for marketing communications at any time.
6. Data Security
We implement enterprise-grade security measures to protect your information. This includes 256-bit SSL encryption for all data transmissions.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
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